1. All Plans are Prepaid
  2. ONU Security Deposit (Refundable) Rs.1000/·
  3. Package Amount is Non-Refundable
  4. Power supply, LAN & Internal fitting of wiring will be taken care by customer
  5. Cheque Return Charges of Rs.350/· will be applicable,for any reason whatsoever
  6. DNA-GOA will not accept any claims for damages of Computers, laptops, television or any other equipment connected to DNA-GOA internet connection due to electrical problems,lightening and other natural calamities etc
  7. All the equipments connected In your premises (CPE) (E.g.:Switch,Cat5/Cat6 cable,fiber optic, ONU etc) will be the sole property of DNA-GOA and shall be handed over to DNA-GOA In working condition at the time of disconnection.If the same is lost/misplaced/damaged,the customer shall pay an amount of Rs.1000/- towards the cost of the same.
  8. Customer shall carry ONU device (in working condition with power adapter ) along with them while shifting to the new location or else Rs.1000/- will be charged against the misplaced/damaged device
  9. Internet connection Is for the use of the subscriber who has purchased the connection. Sharing of Internet connection is a criminal offense. DNA Goa will not be responsible for usage of internet services by non-paying users violating the law.
  10. DNA Goa will not be responsible for purchase of any additional materials (suchas Wi-Fi router,extender,etc.) from DNA GOA employees personally.
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