- All Plans are Prepaid in nature
- ONU Security Deposit Rs. 1000/- (Refundable) , ONT Device will be provided on a security deposit of Rs. 2,000/- (Refundable).
- Package Amount is Not Refundable
- Power Supply, LAN & internal Concealing of wiring will be taken care by customers ( If Required )
- Cheque Return charges of Rs. 350/- will be applicable. for any reason whatsoever
- DNA- GOA will not accept any claims for damage of computer, laptops Television or any other equipment connected to DNA- GOA internet connection due to electrical problems, Lightening and other calamities etc.
- All the equipment connected in your premises (CPE) (Eg. Switch, Cat5/Cat6 cable, Fiber optic cable will be the sole property of DNA-GOA and shall be handed over to DNA-GOA in working condition at the time of disconnection. if the same is lost /misplaced/damaged, the customer shall pay an amount of Rs.1000/- towards the cost of the same.
- Customers shall carry ONU device ( in working condition with power adapter) along with them while shifting to the new location or else Rs. 1000/- ( IF ONU ) and Rs. 4000/- ( IF ONT ) will be charged against the misplaced/ damage device.
- Internet connection is for the use of subscriber who has purchased the connection. Sharing of internet connection is a criminal offense. DNA-GOA will not be responsible for usage of internet service by non- paying users violating the law.
- DNA-GOA will not be responsible for purchased of any additional materials (such as Wi-Fi router, extender, etc.) from DNA- GOA employees personally.
- Post Fup Speeds Upto 100 Mbps is Applicable over Associated Servers , Otherwise Post Fup Speeds are capped at 10 Mbps , 15 Mbps , 30 Mbps and 60 Mbps respectively.
- All Devices Provided on Security Deposit is to be returned in Working Condition along with the respective charger to DNA GOA Head Office , if Failed to provide in working condition then security deposit will be adjusted or forfeited.
- Refundable deposit will be refunded to the customers upon successful submission of devices in working condition within 15 - 20 Working Days.
Select your Best Plan with us
Enjoy Double speed at night from 9.30 p.m. to 9.30 a.m. at extremely economical prices.Know More